Success begins when People~Connect
Services: Seminars
Please browse our list of seminars
- Emotional Customer Service: Making the Connection with Patrons
- Maximizing the Impact of Recognition Programs in Your Library
- Working and Winning With The Media!
- Management and Leadership Skills for the First Time Supervisor and Manager
- Management and Leadership Skills for Managers, Supervisors and Team Leaders
- Advanced Management and Leadership Skills for Library Professionals
- Strengthening Your Communication Skills at Work
- CONFLICT in a Peaceful Workplace
- A Managers Survival Guide to Legally Working with Employees: The Basics of Human Resource Laws
- The Human Resource Fundamentals Workshop for Non-HR Managers and Supervisors
- Preventing Harassment in the Workplace
- Preventing Sexual Harassment in the Workplace
- 5 Minutes to Team Excellence
- Managing Team Excellence in Times of Change
- Working with Your New and Much Younger Boss
- Managing Employees that are Older (much) than You
- Does Your Library Need a Second Life?
- NEW!! Successfully Dealing with Harassing Customers
- NEW!! Just When I Get Comfortable…Everything Changes
- NEW!! Four Star Customer Service
- NEW!! Successfully Leading by Coaching and Mentoring Employees
